Yurek is committed to a barrier-free respectful, and accessible work environment. Upon individual request, Yurek will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities. Please inform us should accommodation be required at any point in the recruitment and selection process by contacting careers@yurekpharmacy.com or 519-631-3764 x2294
Open positions!
Pharmacist
Job Summary
The Pharmacist provides client counselling and acts as a resource person to all staff and other professionals including nurses and doctors. They are accountable for checking prescriptions received and provide authorization to release medications as well as counselling patients regarding each new prescription prescribed. The Pharmacist is empowered to use their best judgment to provide any level of service that is required by our clients to ensure their total satisfaction.
Duties and Responsibilities
- Assists clients and other staff members as required.
- Trains patients on diagnostic monitors and blood pressure machine if required.
- Answers client and doctors’ enquiries.
- Counsels clients on the safe use of medications and equipment.
- Staff supervision and training, ensuring that all staff members perform their duties in accordance with the relevant job descriptions.
- Conducts or arranges for training as required by your manager.
- Completes all quality control functions and quality improvements tasks assigned
- Initiates and addresses Corrective Action Requests issued and Action Plan items assigned to them.
- Ensures the proper recording of prescriptions, including narcotics, and controlled drug records.
- Develops a collaborative relationship with community doctors, nurse practitioners, and other health care providers.
Job Skill Requirements
- Holds a B.Sc.Phm. or similar degree
- Three (3) months’ experience in Kroll dispensary software an asset
- Current licensure with the Ontario College of Pharmacists is required
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Relocation assistance
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
We are looking for independent contractors to deliver routed delivery runs on demand. As a driver you will be delivering to clients’ homes, health and long-term care homes, and other health care provider’s facilities from the comfort of your own vehicle. You will have the luxury of choosing the number of runs you complete based on your own schedule and preference, stable income, plus the opportunity for supplemental pay. This position delivers and picks up packages to and from residential and/pr commercial properties. This position performs in a physical, fast-paced environment involving driving, continual lifting, lowering, and carrying packages. This position practices safe transportation methods while traveling to and from destinations. This position ensures that best customer service through efficiency and dedication.
What you need
- An attitude and willingness to learn and properly execute Yurek’s delivery standards.
- Ability to lift up to 70 lbs./32kgs.
- Compliance with Yurek appearance guidelines.
- Excellent customer contact and driving skills Professional and clean appearance.
We Provide
- Uncapped pay! Get paid per order delivered.
- You choose when and how much you work.
You Provide
- Have your own reliable vehicle maintained in good condition.
- Valid Driver’s License (clean driving record within past 3 years)
- Clear Vulnerable Sector Check upon start, and on an annual basis.
- Valid vehicle insurance.
- Able to register as a independent contractor
- A cell phone with data so you can access Yurek information.
Job Summary:
The Pharmacy Assistant/ Technician aids in the processing of the prescriptions by accurately prioritizing the sequence with which they are completed. The incumbent will prepare infusion and TPN medications following USP 797 Guidelines. They will also process, prepare, and bill orders as well as participate in inventory management.
The incumbent will be required to continually meet the standards of the Ontario College of Pharmacists (OCP) and USP 797 Guidelines. They will follow all policies and procedures while using their superior knowledge of overall workflow to assist in tracking progress of a service request from its receipt to final delivery. The Registered Pharmacy Technician talks with clients, their agents, LHIN staff and medical professionals cooperatively. The successful candidate will have a focus on accuracy, the best interest of the client, and continuous improvement.
Shift Schedule & Hours of Work:
- Employees are part of a rotation where they work Monday through Friday (either 8:00am – 4:00pm, 9:00am – 5:00pm, or 10:00am – 6:00pm), with approximately 1 evening shift per week (1:00pm – 9:00pm), and a weekend shift (Saturday and Sunday 9:00am – 5:00pm) approximately every 3-4 weeks
- We are a 365 day a year operation, employees are required to be available to work weekends and holidays
Education, Skills and Job Requirements:
- Completion of High School diploma
- Pharmacy Technician or Assistant Diploma from an accredited Community College
- OCP Certification as a Registered Pharmacy Technician (RPh.T.) or eligible for certification by OCP is an asset
- Specialized Aseptic Technique training either on or off-site preferred.
- Possess and maintain relevant knowledge of USP 797 & NAPRA Standards.
- Familiarity with Kroll Dispensing software would be an asset
- Opportunity to receive discretionary cash bonuses twice per year.
- Health/Dental/Life insurance benefits package, where the cost is shared between the employee and Yurek.
- RRSP Program with Employer Contribution
- Education Assistance Program for approved courses to upgrade knowledge/skills.
- Waived dispensing fees at pharmacy as well as being able to purchase all retail and home healthcare items at cost.
- Opportunity to work in a family business where you immediately are treated like family and have an opportunity to grow quickly.
Job Summary
The Pharmacy Assistant provides preliminary triage to clients as they arrive at the dispensary. The Pharmacy Assistant’s job is to aid in the processing of prescriptions by accurately prioritizing the sequence with which they are completed by using their critical thinking skills to effectively determine how long the client will have to wait according to the number of orders pending completion.
They must be able to effectively prioritize and multi-task to assure continuity of flow of prescriptions through the dispensary including waiting prescriptions, pickups, deliveries, and compounds.
They must be able to accurately complete the tasks at hand while minimizing errors working effectively without follow-up or supervision. They are responsible for building long-term client relationships through both personal and telephone interactions. They must be able to work as a team member and be able to efficiently manage time and tasks in an often-busy environment.
Duties and Responsibilities include:
- Provide excellent customer service
- Maintain confidential communications
- Answer telephone and patient inquires
- Maintain accurate files/logs
- Maintain knowledge and compliance to ISO standards
- Contribute to process improvements
- Third party drug plan trouble shooting when required
- Communication with doctor’s offices
- Inventory control
- Accurate data entry, prescription processing, and troubleshooting
- Assemble Compliance Packaging
- Counting medications
- General compounding skills
Education, Skills and Job Requirements:
- Completion of High School diploma
- Community College Accreditation as a Pharmacy/Dispensary Assistant an asset.
- Willingness to complete specialized PCCA training either on or off-site where required.
- Familiarity with Kroll Dispensing software would be preferred
- Familiarity with SCRIPTPRO, SynMed, and/or compliance packaging would be an asset
- Familiarity with methadone/suboxone dispensing is an asset
- Flexibility to work all shifts is mandatory
- Opportunity to receive discretionary cash bonuses twice per year.
- Health/Dental/Life insurance benefits package, where the cost is shared between the employee and Yurek.
- RRSP Program with Employer Contribution
- Education Assistance Program for approved courses to upgrade knowledge/skills.
- Waived dispensing fees at pharmacy as well as being able to purchase all retail and home healthcare items at cost.
- Opportunity to work in a family business where you immediately are treated like family and have an opportunity to grow quickly.
Full-time, Permanent
Yurek Specialties Limited is seeking an Pharmacy Manager to join our team at a new infusion and specialty medication and medical supplies processing facility that will be in the Erie-St. Clair area. This role will be responsible for management of the pharmacy department that is servicing patients receiving specialized and complex therapies administered in their homes or hospices. This position will report remotely to the Director of Pharmacy Operations.
Duties & Responsibilities:
- Assuming the role and responsibilities of the OCP Designated Manager for this facility.
- Monitoring all daily operation activities of the dispensary department both visually and through the use of data, taking accountability and action to correct any issues identified as appropriate.
- Working with the site Compounding Specialist and resource personnel from YSL, to develop, standardize, monitor, and maintain infusion and specialty compounding services for clients in service area(s)
- Responsible for risk management and staff compliance with safety policies to mitigate staff exposure to hazards in the pharmacy and to foster a safe workplace.
- Ensuring the pharmacy clean room suite meets USP 797 requirements.
- Investigating errors, complaints, or other quality incidents including conducting a root cause analysis, identifying and executing appropriate actions plans, and following up for effectiveness.
- Leading, supporting, developing, and managing all direct reports including Pharmacists, Compounding Specialist, Registered Pharmacy Technicians, and Dispensary Assistants.
- Interviewing, hiring, training, planning, assigning, and directing work.
- Taking responsibility for and facilitating pertinent and regular communication upwards (to Senior Leadership, HR, Quality), downward (to front line employees), and laterally (to other departments and any other stakeholders)
- Participating in on-call rotation and pharmacist coverage, including the possibility of weekends, as indicated by staffing and business needs.
- Maintains their knowledge of current and future infusion and specialty compounding products, devices, and services as applicable, in addition to monitoring changing market forces and practices.
- Regularly reviews research, current best practices, standards and legislation to ensure pharmacy policies are up-to-date.
- Maintain pharmacy practice knowledge skills and abilities for the preparation of sterile and non-sterile products including clean/sterile room and safe work environment standards/technique.
- Facilitates and participates in developing and maintaining all required processes and documentation as applicable by following OCP standards, including NAPRA Sterile Compounding Standards and USP 797/795 standards.
- Ensuring that we are OCP and NAPRA compliant and develops/maintains an organization structure to ensure compliance sustainability.
- Works with pharmacists to develop, implement, communicate, and train on policies and procedures, staff education, and other training.
- Participates in preparation and review of request for proposals (RFP) relating to infusion and specialty compounding requirements, when applicable
- Performs procurement cost analysis and assessment for infusion and specialty compounding services and products.
- Consults with members of the pharmacy management and dispensary team when there are unresolved issues surrounding day-to-day work functions.
- Provides exceptional customer care to patients serviced by Yurek Specialties, providing support as needed to always ensure outstanding care and service.
Qualifications and Required Skills:
- Holds a B. Sc. Phm. Degree.
- Current Licensure and in good standing with the Ontario College of Pharmacists (Part A)
- Must have knowledge and a minimum of 3 years’ experience with sterile and non-sterile NAPRA and USP 797/795 standards and ambulatory infusion pumps.
- Completion of a recognized sterile compounding training course an asset
- Ability to develop, establish and maintain effective working relationships with clients, staff, other health care providers and community agencies.
- Minimum 2 years in a leadership position
- Strong and professional leadership, coaching, training, and people-development skills
- Process-oriented with a focus on increasing efficiency, removal of waste, and continuous improvement
- Strong communication skills; able to communicate clearly, professionally, and effectively with employees, customers, colleagues, leaders, and other internal and external stakeholders
- Three (3) months experience in Kroll dispensary software an asset.
- Opportunity to receive discretionary cash bonuses twice per year.
- Health/Dental/Life insurance benefits package, where the cost is shared between the employee and Yurek.
- RRSP Program with Employer Contribution
- Education Assistance Program for approved courses to upgrade knowledge/skills.
- Waived dispensing fees at pharmacy as well as being able to purchase all retail and home healthcare items at cost.
- Opportunity to work in a family business where you immediately are treated like family and have an opportunity to grow quickly.
Duties and Responsibilities include:
- Acknowledging and greeting all customers and maintains a friendly attitude towards all customers.
- Handling customers courteously, quickly, and efficiently.
- Handling telephone enquiries quickly and courteously without ignoring in-store customers.
- Accurately records and handles cash transaction with a minimum of voids and errors.
- Develops and utilizes selling techniques and closing companion sales.
- Uses tact and courtesy when dealing with difficult customers and refers customers to management if a problem cannot be resolved.
- Assist customers with products outside the department and is knowledgeable of all in store promotions. Keeps other staff aware of promotions.
- Assist in delivery department where required, coordinating deliveries, and communicating with other departments to ensure effective service.
- Suggest methods and systems for measuring and improving the department’s service levels.
- Pays attention to store security and follows store policy with regard to shoplifters.
- Learns and utilizes proper merchandising techniques including product placement, stock rotation and facing. Maintains specific sections as allocated.
- Carries out housekeeping duties and makes sure the store is clean, neat, and professional.
- Keeps checkouts stocked, neat, and clean.
Education, Skills and Job Requirements:
- Completion or working towards High School diploma
- Some cashier or retail experience is preferred
- Mature, well-organized, and cooperative attitude
- Ability to communicate clearly and courteously with customers and co-workers
- Ability to develop an understanding of the Finestra POS system
- Strong attention to detail and ability to multitask
- Flexibility of scheduled shifts, including ability to work days, evenings, and/or weekends
- Opportunity to receive discretionary cash bonuses twice per year.
- Health/Dental/Life insurance benefits package, where the cost is shared between the employee and Yurek.
- RRSP Program with Employer Contribution
- Education Assistance Program for approved courses to upgrade knowledge/skills.
- Waived dispensing fees at pharmacy as well as being able to purchase all retail and home healthcare items at cost.
- Opportunity to work in a family business where you immediately are treated like family and have an opportunity to grow quickly.
The General Manager directs and manages our organization’s business activities over multiple sites and develops and implements effective business strategies and programs. Reporting to the Owner, the General Manager will provide overall strategic leadership and direction for all aspects of the business. They will effectively communicate a vision, management philosophy, and coordinate the efforts and priorities of the entire organization, ensuring the employees are happy, motivated and are working together to achieve goals for success.
The GM will be responsible in delivering and achieving revenue targets and will be accountable for the financial profitability of each business unit, while ensuring excellence in customer service standards are achieved. They are accountable for long and short-term strategic plans to grow market share. The General Manager will conceptualize and implement plans across all product and service offerings, to meet and exceed targets with new and existing customers.
Duties and Responsibilities include:
- Provide strategic direction, business planning, and full operational management.
- Oversee all areas, ensuring that needs for day-to-day operations are being met, assigning weekly performance goals, and assuring their completion
- Drive results at each location, ensuring all areas are meeting or exceeding operations standards, implementing best practices, analyzing both successes and failures for future opportunities.
- Driving the growth of the business in targeted markets by working with the key stakeholders identifying strategic sales opportunities and developing strategies for introducing new business
- Regularly visits all areas of the business to ensure timely and consistent execution of all company initiatives and verify that identified issues are resolved.
- Reinforces relevant communications to align location-specific and corporate initiatives to all key stakeholders
- Acts as a change agent to facilitate change and champion company programs and objectives
- Drive all aspects of the business to digitization to create efficiencies, improve customer engagement and experience, reach a wider customer base, and enable our employees to focus their efforts on innovation and higher value activities for the customer.
- Drive business results by managing P/L statements, analyzing reports and key metrics and controlling payroll, labour hours, inventory, shrink and expenses.
- Establishes Key Performance Indicators in co-operation with Department Managers to measure the performance of the company, stays aware of results, providing strategic direction to maximize results.
- Promotes a culture that reflects Yurek’s core values, and ensures a positive team environment for all associates
- Recruit, hire, develop and retain high performing employees through the development of managers at each location.
- Utilize appropriate performance management techniques, and engage the Human Resources team and other partners as requested to help train, develop, coach, and counsel managers and employees as well as reward ad recognize individual and team performance
- Effectively develop, execute, and sustain succession planning to ensure all team members are well suited for their position and help them maximize their performance.
Minimum Qualifications:· University degree or college diploma, preferably in a healthcare or business-related field
- Minimum of 5 years of operational, business, and management experience.
- Experience in Lean (e.g., Lean Green or Black Belt certification or use of Lean and CI concepts), Six Sigma, QMS preferred
- Strong leadership skills including managing and coaching leaders as well as handling conflict
- Curious, quick-learning, and results-driven with a passion, drive, and motivation for self and team
- Strong analytical skills, solutions-oriented, and excellent creative and agile problem-solving skills
- Excellent interpersonal, written, and communication skills
- Experience in leading change effectively to maximize engagement, adoption, and results
- Working experience of ISO 9001:2015 standards preferred, exposure to GMP, HACCP an asset
- Strong computer skills including proficiency in Microsoft Excel
- Able to identify key issues; creatively and strategically overcome internal challenges or obstacles
- Effective attention to detail and a high degree of accuracy
- High level of integrity, confidentially, and accountability
- Sound analytical thinking, planning, prioritization, and execution skills
- Opportunity to receive discretionary cash bonuses twice per year.
- Health/Dental/Life insurance benefits package, where the cost is shared between the employee and Yurek.
- RRSP Program with Employer Contribution
- Education Assistance Program for approved courses to upgrade knowledge/skills.
- Waived dispensing fees at pharmacy as well as being able to purchase all retail and home healthcare items at cost.
- Opportunity to work in a family business where you immediately are treated like family and have an opportunity to grow quickly.
We are currently looking for self-driven and analytical HR Generalist with great communication, problem solving, and prioritization skills to join our team. Under the direction of the Director of HR, the HR Generalist provides frontline support to employees and leaders over multiple sites for any day-to-day HR related issues including but is not limited to recruitment and staffing, compensation and benefits, training and development, project management and analytics/process improvement. The incumbent assists in developing, implementing, monitoring, and controlling programs and policies as well as supporting management in applications of HR programs. The home location could be in London or St. Thomas with travel to all of our locations in London and St. Thomas, Ontario
The responsibilities for the HR Generalist will include:
- Maintains effective working relationships with management, and staff by communicating with internal stakeholders human resources policies & procedures, and employment standards, laws, and regulations, while promoting company culture and values.
- Build a strong business relationship with assigned client group to proactively identify gaps, propose solutions and implement changes with a focus on retention and employee development.
- Support employees directly assisting them to resolve their concerns, using the open door process, and advising on development opportunities
- Coordinate full cycle recruitment and selection activities, including job postings, applicant screening, interview arrangements, facilitating interview, reference checks, offer letters
- Conduct new employee onboarding process and orientation. Ensure all forms are completed by the new hires, prepare personnel files for new hires, and ensure all required documents are filed in the personnel file.
- Administer Human Resources Information System, Criterion, including making entries, troubleshooting issues, employee & leader support with Employee Self Service portal and timeclocks, learning and testing new functions, etc.
- Occupational and Non-Occupational Illness/Injury claims coordination, including WSIB claims
- Assist with HR and leadership training and development.
- Administration of the company’s performance management systems; progressive discipline process and employee status changes.
- Assist in preparing, maintaining and updating employee information and various related reports (i.e. attendance, performance reviews status, turnover, employee survey results, etc.)
- Manages off-boarding process including participating in termination meetings, conducting exit interviews for voluntary departures, etc.
- Participation in Health & Safety program including: provide guidance on Health and Safety policies and procedures, coordinate with area leaders to develop and implement solutions to safety related concerns, participate in incident/accident investigations and risk assessments as needed (following up on actions to ensure compliance), address worker or workplace concerns including; work refusal, conflict resolution, any health and safety related concern, participate in the implementation of emergency response procedures including; evacuation plans, fire drills, first aid.
- Other duties or special projects as assigned.
Job Requirements:
- Completion of Post-Secondary degree or diploma preferred, ideally in human resources, or related field
- CHRP/CHRL designation preferred
- Experience in Health and Safety Administration preferred
- Minimum of 2-3 years’ experience in HR, 5+ is preferred
- In-depth knowledge of ESA guidelines and practices
- Experience in reporting and developing policies
- Proficient in MS Office
- Excellent communication and advisory skills
- Diligent with an analytical mind
- Excellent communication skills, strategic thinking abilities, ability to influence
- Strong planning, analytical, organizational and follow up skills
- Excellent people and process management skills
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Reporting to the Mobility Service Manager, the Service Coordinator will manage the client service side of Mobility for repair, maintenance, and new order fulfillment. Coordinating and communicating with our sales coordinators, suppliers, and customer care coordinators, you will take ownership of organizing the work of our In-House Technicians and the in-house service appointments of our Service Technicians, ordering the parts for all orders and supporting the incoming calls of clients on updates of their service appointment.
Duties & Responsibilities:
Customer Service
- Respond to any issues that occur during the delivery of services
- Schedule appointments for clients, answer phones and track clients’ service records
- Schedule and follow up with client inquiries regarding requests for service on Yurek provided devices.
- Notify clients and Service Technicians regarding initial and ongoing build schedules.
- Key user of maintaining clients, parts and orders in ERP system.
- Follow-up with Sales Representatives and Sales Coordinator to ensure any overdue orders have been placed.
- Handle and document client concerns and complaints in a timely manner and as appropriate, notify leadership; maintain appropriate documentation.
Planning and Scheduling
- Work with Service Technicians for follow through and process management of all work orders and sales orders.
- Manage all service requests to meet KPIs.
- Work efficiently with Inventory Shipper/Receiver to ensure all purchase orders have been received and execute proper follow-up with vendors on outstanding orders.
- Work with Shipper/Receiver to ensure proper stock levels are maintained and customer service is consistent and at or above expectation.
On-Site Sourcing and Purchasing
- Complete sourcing for items required on an as-needed basis ensuring that all aspects of existing inventory, vendor contracts, and item suitability are met.
- Work beside the warehouse personnel to arrange end execute rebuild of trial/rental parts to ensure the most cost effective, and time friendly options are considered.
- Process and distribute purchase orders to vendors for service and sales orders.
- Develop an effective and accurate system for monitoring purchase orders
- Good attention to detail to ensure all purchase orders are accurate and line up with the sales orders.
- Handling of all chair, parts, and other item order from Sales Coordinators and/or Sales Representatives
- Develop, coordinate, and manage on-going supplier relationships with key distributors/ vendors.
- Point of contact with external suppliers, vendors for parts ordering, management, returns and inventory required by Sales Representatives for client needs.
General
- Ensure confidentiality of all records, private, and personal health information is maintained as laid out in department operating policies and procedures particularly as they pertain to access, security, and retention.
- Adhere to all Yurek Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
- Participate in proactive Health & Safety activities while performing all duties.
Education, Skills and Job Requirements:
- University or College degree
- 3-5 years of direct work experience in a supply chain, warehouse or customer support capacity
- Strong Microsoft Excel skills – must be demonstrated
- Excels at customer service and ensuring a positive and quality customer experience.
- Ability to multi-task in a faced paced environment
- Strong knowledge of supply and demand planning and inventory practices
- Strong problem identification and objection resolution skills
- Exceptional verbal communication and presentation skills
- Excellent listening skills
- Strong written communication skills
- High level of integrity and work ethic
- Experience with ERP system
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Under the direction of the Mobility Sales Manager, the Sales Coordinator provides administrative support to the Sales team. Your day will include providing exceptional service by supporting our Clients and Sales Representatives by managing the full third-party billing process, supporting incoming phone calls, and providing direct support to the Sales Representatives. It will also involve working in our software programs, maintaining sales records, and preparing sales contracts and agreements. The Sales Coordinator must be highly skilled and motivated in both administrative and technology duties.
Duties & Responsibilities:
- Address client inquiries regarding order status, payments, refund in a courteous and professional manner.
- Scheduling appointments for the Sales department, service providers, suppliers, and customers.
- Manage the ADP paperwork process, including checking applications sending applications and processing approvals and payments.
- Maintaining and updating supplier, sales, and customer records.
- Follow up on collections for ADP and other third-party funding agencies and maintain the appropriate financial system.
- Process ADP payments and approvals in Mobility database; resolves ADP invoicing issues.
- Staying up to date on the Sales team communication with customers.
- Work with Accounting to balance A/R
- Manage all government and third-party funding paperwork.
- Log all ADP approvals, payments, and rejections; follow up with Occupational Therapists on incomplete or incorrect/incomplete ADP applications.
- Manage and correct all ADP invoices on hold
- Ensure proper documentation and procedures are followed for third party billing (MOD, VETS, WSIB)
- Preparing and filing sales contracts and agreements.
- Liaising with other departments on administrative matters of mutual importance.
- Generate and analyze reports for the Sales team
- Provide quotes for Sales Representatives and therapists
- Perform other duties as required
Education, Skills and Job Requirements:
- Completion of High School Diploma
- Completion of Post Secondary Degree or Diploma preferred, ideally in purchasing, inventory management or related field
- Strong administrative, time-management, multitasking and prioritization skills
- Great attention to detail, critical thinking, and problem-solving skills
- A strong team player with well-developed communication and interpersonal skills
- Proficiency with MS Office Suite
- Understanding of sales process, preferably with customer service experience
- Knowledge of Ontario government Assistive Device Program and third-party funding
- Knowledge and experience with DME mobility equipment
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
