Yurek is committed to a barrier-free respectful, and accessible work environment. Upon individual request, Yurek will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities. Please inform us should accommodation be required at any point in the recruitment and selection process by contacting careers@yurekpharmacy.com or 519-631-3764 x2294
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Job Summary
The Registered Pharmacy Technician is responsible for assisting the Pharmacists in properly dispensing and checking medications to patients and performs technical duties as set forth by the Ontario College of Pharmacists.
They must be able to effectively prioritize and multi-task to assure continuity of flow of prescriptions through the dispensary including waiting prescriptions, pickups, deliveries, and compounds.
They must be able to accurately complete the tasks at hand while minimizing errors working effectively without follow-up or supervision. They are responsible for building long-term client relationships through both personal and telephone interactions. They must be able to work as a team member and be able to efficiently manage time and tasks in an often-busy environment.
Duties and Responsibilities include:
- As a member of the Dispensary team, they are required to do their share of all tasks in the Dispensary to ensure they provide exemplary customer service that meets Yurek standards.
- Sign technical aspects of prescriptions as per the approved guidelines set forth by the Ontario College of Pharmacists.
- Receive verbal prescriptions as per the approved guidelines set forth by the Ontario College of Pharmacists.
- Authorize Prescription transfers as per the approved guidelines set forth by the Ontario College of Pharmacists.
- If required, operate a remote dispensary location (remote pharmacy) and follow all policies and procedures
- Administer vaccines as set out by the Ontario College of Pharmacists and the Ministry of Health
- Point of care testing where appropriate while leaving the clinical interpretation of results to a Registered Pharmacist, Intern or Student.
- Demonstrate point of care testing, as appropriate.
- Take on additional duties and responsibilities as per the approved guidelines set by the Ontario College of Pharmacists.
- Billing prescriptions through pharmacy software (Kroll) ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, assignment of benefits.
- Understanding, recognizing, resolving third party billing issues
- Champion building long-term client relationships through both personal and telephone interactions.
- Adherence to all relevant guidelines including the established processes and procedures and all applicable regulatory requirements
- Provide guidance, oversight, and assist in the training of new employees and students when delegated
- Inventory management and reconciliation
- Participate in (and lead as required) continuous improvement and corrective action activities and assist in amending, writing, revising and reviewing all policies and procedures within the department as required.
- Take the necessary courses to upgrade their own skills as mutually agreed upon with the Dispensary Manager.
- Represent Yurek at promotional activities including but limited to attending/presenting at events and writing content for marketing materials, publications, and social media
- Other duties as assigned by the supervising Pharmacist
- Maintains the confidentiality of all records as laid out in store operating policies and procedures particularly as they pertain to access, security, and retention. Also participates in the destruction of confidential and hazardous waste products.
Job Summary
Reporting to the Chief Executive Officer, the Business Manager will lead a project to review the overall operations of the retail store and work collaboratively with the Designated Manager of the Pharmacy to review all aspects of the operation. The overall goal is to make the operations effective and efficient by revising workflow, leveraging technology, instilling best practices, optimizing employee performance, and reducing shrinkage/theft. Performs other related duties.
Duties and Responsibilities
- Lead a revitalization project by analyzing current practices, identifying efficiencies, leveraging technology, creating new workflows, job training and managing the change process.
- Manage, schedule, train, support and supervise pharmacy staff.
- Works with the Designated Manager to ensure compliance with all federal, provincial, and local laws and regulations related to pharmacy operations.
- Uphold company policy and develop department policies and procedures.
- Oversees inventory ensuring appropriate levels.
- Oversee and maintain the store’s budget.
- Maximize profits and ensure customer service excellence.
- Identify methods to reduce shrinkage due to theft.
- Shape the culture and increase employee engagement levels.
- Ensure compliance with Health and Safety regulations.
Reporting to the Retail Sales Manager, the Home Healthcare Customer Service Representative’s (HHC CSR) duties will focus on serving customers in the store, answering telephone inquiries, ordering products using POS or special orders, product sourcing and third-party billings. They are empowered to use their best judgment to provide any level of service that is required by our clients to ensure their total satisfaction.
Duties and Responsibilities:
- Liaise with all departments and staff regarding requests from our customers.
- Acknowledges, greets and assists customers in a courteous, friendly and efficient manner.
- Uses tact and courtesy when dealing with difficult customers and refers customers to management if a problem cannot be resolved.
- Handle telephone enquiries quickly and courteously, and call customers as required.
- Helps ensure the files within the department are properly maintained through proper administrative functions
- Maintains the confidentiality of all records as laid out in store operating policies and procedures particularly as they pertain to access, security, and retention.
- Provides compression and other fittings including stockings and braces
- Follows Store Procedures regarding opening, closing, balancing cash, cheques, credit cards, voids, and customer accounts.
- Field mobility enquiries and forward sales leads to the Salesperson for that territory
- Responsible for the proper handling of rental equipment as per guidelines
- Follows guidelines for all marketing and merchandising programs
- Any duties that may be assigned to them by their supervisors.
- Complies with all Health and Safety policies and procedures; behaves in a proactive manner to resolve Health & Safety issues or concerns.
Qualifications:
- Completion of High School diploma
- Some cashier or retail experience is preferred.
- Health care experience is an asset but not required
- Mature, well organized and cooperative attitude.
- Neat and well-groomed image.
- Ability to communicate clearly and courteously with customers and co-workers.
- Strong organizational skills and attention to detail
- Must be flexible to work a variety of shifts including days, evenings, weekends, and holidays.
- Must be able to spend majority of their shift on their feet: stand/walk for full shift as well as lift, push, pull, carry or otherwise move objects of varying weights regularly. They also spend time seated at a desk using the computer. Occasionally will be required to lift up to 50 lbs, unassisted, and bend, twist, and reach to move merchandise or other items.
Reporting to the Retail Sales Manager, The HHC CSRs interact with customers and use their best judgment to provide any level of service that is required to ensure their total satisfaction. They are our frontline resources to our customers to greet them, provide information about our products and services and help them find the specific products and services that meet their needs. Duties include answering calls, greeting & servicing customers, promotion of Yurek Home Healthcare at outside events, and general housekeeping duties.
Duties and Responsibilities:
- Liaise with all department and staff regarding requests from our customers.
- Acknowledges, greets, and assists customers in a courteous, friendly, and efficient manner.
- Uses tact and courtesy when dealing with difficult customers and refers customers to management if a problem cannot be resolved.
- Handle telephone enquiries quickly and courteously, and call customers as required.
- Maintains the confidentiality of all records as laid out in store operating policies and procedures particularly as they pertain to access, security, and retention.
- Provides compression and other fittings including stockings, braces and custom.
- Follows Store Procedures on store security.
- Responsible for accurate data entry into Finestra daily and ensuring that paperwork is accurate.
- Accurately records and handles cash transaction with a minimum of voids and errors.
- Keeps a good state of housekeeping and maintains the files within the department so that information can be quickly retrieved.
- Develops and utilizes selling techniques and closing companion sales.
- Assist customers with products outside the department and is knowledgeable of all in store promotions. Keeps other staff aware of promotions.
- Suggests methods and systems for measuring and improving the department’s service levels.
- Learns and utilizes proper merchandising techniques including product placement, stock rotation, stocking shelves and facing. Maintains specific sections as allocated.
- Carries out housekeeping duties and makes sure the store is clean, neat, and professional looking.
- Generating purchase orders form POS, checking for accuracy, sending to suppliers.
- Performing cycle counts to ensure stock accuracy.
- Completion of ACT and MIS documentation as well as third party billing (e.g. (NIHB) Non-Insured Health Benefits).
- Develops an industry awareness including competitor activities, display techniques and product lines not stocked.
- Complies with all Health and Safety policies and procedures; behaves in a proactive manner to resolve Health & Safety issues or concerns.
- Other duties as required.
Qualifications:
- Completion of High School diploma
- Some cashier or retail experience is preferred.
- Mature, well organized, and cooperative attitude.
- Neat and well-groomed image.
- Ability to communicate clearly and courteously with customers and co-workers.
- Develop an understanding of Finestra POS system.
St. Thomas, Ontario
Job Summary
Reporting to the Director, Pharmacy Operations, the Operational/Packaging Pharmacist position plays an essential role in the quality and safety of our patients’ medications. They are responsible for the supervision of the Dispensary Assistants and Registered Pharmacy Technicians to ensure efficient and accurate distribution of our products and services. With professional knowledge, experience and a compassionate nature, the Pharmacist will bring a specialized approach to our team and clients that brings an incomparable value.
Duties and Responsibilities
- Provides exceptional customer care to homes, retirement communities, and other clients serviced by YPL Pharmacy adherence packaging unit, providing support as needed to always ensure outstanding care and service.
- Communicates with all members of the resident care team while maintaining professionalism by following corporate policies to ensure the highest standard of customer care, optimal client care, and quality of pharmacy service at all times.
- Serves as a liaison between YPL retail pharmacy operations and adherence packaging operations.
- Participates in quality procedures as per ISO guidelines and Yurek policies and procedures.
- Maintains accurate, organized, and complete client health records always ensuring appropriate documentation and continuity of care.
- Conduct resident medication regimen/profile reviews with associated documentation of recommendations and follow associated billings processes when applicable.
- Assists in maintaining and monitoring of pharmacy inventory.
- Participates in the training and support for newly hired and existing pharmacy team members when required.
- Participates in ongoing continuing education, remaining current in pharmaceutical, medical, and professional licensing information in addition to corporate updates, policies, and standards.
- Embrace the full scope/expanded role of the pharmacist including extending/amending prescriptions, smoking cessation counselling, pharmaceutical opinions, Medschecks®, vaccination and other injection clinics, minor ailments prescribing clinics, etc.
- Provide injections beyond the standard under the OCP guidelines with medical directive for YPL Pharmacists from a physician or Nurse Practitioner (i.e., Long-Acting Antipsychotics)
- Supervise and educate students.
- Evaluates appropriateness of prescription orders with consideration for patient safety and legal requirements
- Support the compliance/adherence pack checking and pouch packaging dispensing system checking.
- Support the Dispensary Assistants and Registered Pharmacy Technicians with trouble shooting through challenges with third party payors for clients.
- Maintains confidentiality and protects personal and organizational information at all times.
- Works collaboratively and supports efforts of team members.
- Participation in weekend and on-call shift rotation for retail pharmacy operations
- Willingness to lead, take charge, and offer opinions and direction as an informal leader in the pharmacy.
- Setting high standards of performance for self and others.
- Perform other duties as assigned
St. Thomas, Ontario
Job Summary
The Pharmacist provides client counselling and acts as a resource person to all staff and other professionals including nurses and doctors. They are accountable for checking prescriptions received and provide authorization to release medications as well as counselling patients regarding each new prescription prescribed. The Pharmacist is empowered to use their best judgment to provide any level of service that is required by our clients to ensure their total satisfaction.
Duties and Responsibilities
- Assists clients and other staff members as required.
- Trains patients on diagnostic monitors and blood pressure machines if required.
- Answers client and doctors’ enquiries.
- Counsels’ clients on the safe use of medications and equipment.
- Staff supervision and training, ensuring that all staff members perform their duties in accordance with the relevant job descriptions.
- Conducts or arranges for training as required by your manager.
- Completes all quality control functions and quality improvement tasks assigned
- Initiates and addresses Corrective Action Requests issued and Action Plan items assigned to them.
- Ensures the proper recording of prescriptions, including narcotics, and controlled drug records.
- Develops a collaborative relationship with community doctors, nurse practitioners, and other health care providers.
Job Purpose
The Microsoft Dynamics 365 Specialist serves as a key member of the team responsible for the successful implementation and ongoing support of Microsoft Dynamics 365 (NAV) within the organization. This role requires a deep understanding of business analysis, system configuration, and user training to ensure the effective utilization of the ERP system to meet business needs. The Specialist plays a critical role in analyzing client requirements, developing tailored solutions, providing technical support and training, and contributing to project teams through workshops and ERP implementations.
Duties and Responsibilities
- Conduct business analysis to understand client requirements and identify opportunities for process improvement and system optimization.
- Assist in the implementation and configuration of Microsoft Dynamics 365 Business Central, including setup of modules, workflows, and customizations.
- Participate in the full project lifecycle from kick-off to technical implementation and status update meetings, to project closeout.
- Develop and maintain standard operating procedures (SOPs) related to the use and administration of the ERP system.
- Provide training and support to end-users on system functionality, best practices, and troubleshooting techniques.
- Analyze and resolve issues facing users, including technical support and troubleshooting of system errors and performance issues.
- Identify opportunities for process improvements and automation.
- Collaborate with internal stakeholders and external clients to translate business requirements into system configurations and customizations.
- Contribute to project teams through participation in workshops, requirement gathering sessions, and ERP implementations.
- Develop reports and dashboards to provide actionable insights and support decision-making processes.
- Ensure data integrity and consistency across the system.
- Assist with basic IT needs within the company, such as hardware issues.
- Any other duties that may be assigned by Manager.
Job Summary:
The Pharmacy Assistant/ Technician aids in the processing of the prescriptions by accurately prioritizing the sequence with which they are completed. The incumbent will prepare infusion and TPN medications following USP 797 Guidelines. They will also process, prepare, and bill orders as well as participate in inventory management.
The incumbent will be required to continually meet the standards of the Ontario College of Pharmacists (OCP) and USP 797 Guidelines. They will follow all policies and procedures while using their superior knowledge of overall workflow to assist in tracking progress of a service request from its receipt to final delivery. The Registered Pharmacy Technician talks with clients, their agents, LHIN staff and medical professionals cooperatively. The successful candidate will have a focus on accuracy, the best interest of the client, and continuous improvement.
Division: Yurek Specialities Limited
Location: London, Ontario
Job Type: Temporary, Full-time, Fixed term contract
Job Purpose
We are seeking a highly skilled and knowledgeable Industrial Engineer – Material Movement Specialist to join our Operations team. In the Consultant role, you will be responsible for the design and development of material movement processes including the breakout of multi-client product streams, warehouse layouts and operating procedures to improve efficiency of existing systems. Your expertise will contribute to the overall success of our client projects by implementing best practices and maintaining a high level of organization. The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and a deep understanding of warehouse and production facility operations.
Duties and Responsibilities
- Develop optimal warehouse layout and material handling process for multi-client lines.
- Design and implement seamless material flow using appropriate material handling equipment, such as conveyors, forklifts, tuggers and automated systems.
- Analyze material flows within the warehouse and identify bottlenecks or areas for improvement.
- Assist with warehouse engineering such as product slotting, distribution center MHE solutions, studying labor standards (time studies), distribution center layouts and optimization of flow, headcount rationalization and forecasting, WMS functionality.
- Collaborate with cross-functional teams, including operations, logistics, and procurement, to understand their material handling needs and identify opportunities for process improvement.
- Develop and maintain material handling standards and guidelines to ensure safe and efficient operations
- Develop and execute testing and validation plans to ensure the proper functioning and safety of material handling systems.
- Collaborate with equipment vendors and suppliers to select and procure the necessary material handling equipment.
- Strong project management skills to effectively plan and execute material handling projects within given timelines and budgets.
- Knowledge of industry regulations and safety standards related to material handling systems.
London, Ontario
Under the direction of the Purchasing and Customer Contracts Manager, the Senior Buyer is responsible for leading the day-to-day procurement activities. The Senior Buyer is highly skilled at forming and maintaining relationships with both suppliers and customers. The ideal candidate will have a strong sense of urgency, and the ability to multi-task in a fast-paced environment.
Duties and Responsibilities
- Act as the first point of contact for escalated purchasing issues, promoting swift resolution.
- Develop and implement supplier management program.
- Maintain and report on key performance indicators that are required by the customer as well as those used to determine departmental effectiveness.
- Determine appropriate sales price of products as required.
- Maintain data integrity for item masters in the ERP system.
- Review and approve Change Request forms.
- Drive continuous improvement initiatives within the purchasing processes.
- Maintain appropriate safety stock levels based on customer requirements and forecasted usage.
- Develop and nurture strong partnerships with suppliers, external partners, and customers managing cost, quality and overall performance.
- Collaborate and work directly with cross-functional teams to drive results, including Quality, Pick and Pack, Finance and Logistics/Warehousing.
- Prepare analyses relevant to the implementation of cost reduction, operational improvement and other special projects initiatives as needed.
- Act as an interface between suppliers and other relevant departments on purchasing processes and new projects.
- Review contracts and provide executive summary to manager.
- Track and communicate details pertaining to shipping, delivery, delays, and order status.
- Any other duties that may be assigned by Manager.
London, Ontario
Job Summary:
Reporting to the Financial Controller, the Financial Analyst ensures the accuracy and integrity of the company’s financial operations. This includes managing general ledger entries, preparing financial statements, assisting with month-end and year-end activities, and supporting internal controls and compliance. Additionally, the Financial Analyst mentors’ administrative staff and collaborates with internal departments and external auditors to maintain robust financial reporting and accountability.
Duties and Responsibilities:
- Completing general ledger journal entries, including Month-End and Year-End activities.
- Assist in the preparation and analysis of financial statements, including balance sheets, income statements, and cash flow statements.
- Reviewing coding on invoices and expense reports for accuracy.
- Assisting with month-end close.
- Assisting with general ledger accountability, overhead and recoveries monitoring, expense review and cost control, audit preparedness and account reconciliations.
- Assisting with the development and implementation of internal controls to safeguard company assets and ensure compliance with accounting standards and regulations.
- Collaborating with internal departments and external auditors during audits and financial reviews.
- Supporting and mentoring Administrators, providing guidance and support to ensure performance goals are met.
- Assisting the Accounting Team with ad hoc requests.
- Any other duties and responsibilities as assigned.
